As an online retailer, Safe Step can pass on those savings to their customers. This is because they do not have brick-and-mortar stores, which means that their overheads are lower. Also, by cutting out the middleman, customers can speak with a consultant directly to discuss their needs. In addition, they offer lifetime warranties on their products.

Low-entry threshold

A low-entry threshold for SafeStep walk-in tubs allows people with mobility problems to easily enter the tub. All Safe Step models have this feature, making them a great option for people with limited mobility. The built-in seat is strong enough to support up to 350 pounds and has anti-scald protection. The tub is designed to fit existing spaces, and the company offers a lifetime warranty for parts and labor. It also comes with a water heater, water pump, and faucets. However, customers should keep in mind that they may have to upgrade their water heater.

Lifetime warranty

The Safe Step brand offers walk-in tubs and showers with a lifetime warranty. Their products are built for safety and comfort and offer features like hydrotherapy, chromatherapy, and aromatherapy. Moreover, their warranty covers all parts of the tub, including the door seal, faucets, water pumps, heaters, blowers, and more. Moreover, the company provides installation and labor.

The Safe Step website features information about the company and customer testimonials. However, it does not offer detailed pricing information and does not list specific models. For that, the best way is to contact the company’s sales hotline and schedule a free consultation.

Safety features

Whether you are looking for a safe step stool for your toilet or you want to install a barrier free barrier in your shower, there are several factors to consider. While the product’s safety features are one of the most important considerations, you may also want to consider the type of bathroom you have. For example, if your bathroom is small, you may want to invest in a more spacious unit.

The Safe Step brand offers several walk-in shower products to accommodate various needs. They are designed to fit into your existing tub space and are easy to install, reducing the need for costly remodeling. These walk-in showers feature a traditional showerhead, but can also include a shower wand for more convenience. You may also want to consider the Safe Step hybrid tub, which combines the convenience of a traditional shower head with the comfort of a bathtub. This option also comes with an adjustable hand-held wand.

Customer service

SafeStep customer service is rated very highly by the Better Business Bureau (BBB) for customer satisfaction. Its responsiveness to customer complaints and questions earned it this grade. However, these ratings are specific to a specific Safe Step dealer and may not reflect the quality of service provided by other Safe Step locations.